Reviews

We all, as a family, thougth that you did a very good job of taking care of her,... read moreWe all, as a family, thougth that you did a very good job of taking care of her, and thank heaven Susan was here. read less

Personal efficient caring service from Justin Counts

This place was so needed at a really hard time. My husband had arranged for an anatomical donation but due... read moreThis place was so needed at a really hard time. My husband had arranged for an anatomical donation but due to Covid did not qualify. I had to make a decision quickly. Christy put me right at ease. She seemed to anticipate my needs and made sure I was well taken care of. She also heard me, which is really rare now. She went above and beyond!!! I highly recommend this company and Christy! read less

Outstanding service, price, and experience! Christy Crews is in a tough business dealing with people at their saddest time.... read moreOutstanding service, price, and experience! Christy Crews is in a tough business dealing with people at their saddest time. She was born to do this job. She goes out of her way to make you feel comfortable, peaceful, and secure in knowing it is all being taken care of. She is very thorough in making sure you don't miss any details at a time where you don't want to deal with details you can rest easy knowing she's got your back. And the entire company is top notch even having an answering service that is the most compassionate, polite, and efficient I've ever dealt with. You can't go wrong with Cremation and Funeral Services of Tidewater! I highly recommend them! read less

Mrs CCruz was so kind and helpful in organizing my wife Patricia viewing and cemetery service at veterans cemetery in... read moreMrs CCruz was so kind and helpful in organizing my wife Patricia viewing and cemetery service at veterans cemetery in Suffolk Va. everything went smoothly at a relatively decent price. read less

A friend and I worked with Christy last year to prearrange for his cremation. Christy was very helpful and patient... read moreA friend and I worked with Christy last year to prearrange for his cremation. Christy was very helpful and patient in explaining all the steps that would be involved in actually processing the paper work at the very end. It was comforting to know she knew what she was doing even if I didn't! Then, a year later, when it was time to implement our plans, Christy again was right there with the answers and everything proceeded like clock work, without a hitch. Thank you Christy. read less

Christy Crews was so wonderful to work with, she was so helpful and kind. Christy answered all my questions,... read moreChristy Crews was so wonderful to work with, she was so helpful and kind. Christy answered all my questions, helped me set up the life insurance claim, and when I would call or text she would get right back to me. Christy goes above and beyond. We can't thank you enough for all your help. read less

My experience was excellent. We had to make arrangements
by long distance. Christy Crews was very helpful by providing
us... read moreMy experience was excellent. We had to make arrangements
by long distance. Christy Crews was very helpful by providing
us with all the needed paperwork to sign. She was especially
nice to work with. Marlene Bjorklund read less

Christy Crews was very compassionate and patient with me and my family. She was very professional and caring to me... read moreChristy Crews was very compassionate and patient with me and my family. She was very professional and caring to me and I appreciated her time she took with me and made the whole experience a lot easier. She did a great job for me and my family. Thanks again for all you did. read less

Christy Crews was very professional, explained everything clearly and concisely while being very sensitive and compassionate.

Christy Crews and her staff made this experience as painless as possible. Christy was very professional, easy to communicate... read moreChristy Crews and her staff made this experience as painless as possible. Christy was very professional, easy to communicate with and provided excellent customer service. Thank you for all you did for our family. read less

Christy Crews and her staff made this experience as painless as possible. Christy was very professional, easy to communicate... read moreChristy Crews and her staff made this experience as painless as possible. Christy was very professional, easy to communicate with and provided excellent customer service. Thank you for all you did for our family. read less

I would strongly recommend this as a great alternative to traditional sevices. I was treated with sensitivity, kindness and respect.... read moreI would strongly recommend this as a great alternative to traditional sevices. I was treated with sensitivity, kindness and respect. They gently explained everything and provided an affordable, practical solution to traditional burial. They handled everything including delivery of my husband's commemorative flag from the military. Beverly Hornick read less

I would strongly recommend this as a great alternative to traditional sevices. I was treated with sensitivity, kindness and respect.... read moreI would strongly recommend this as a great alternative to traditional sevices. I was treated with sensitivity, kindness and respect. They gently explained everything and provided an affordable, practical solution to traditional burial. They handled everything including delivery of my husband's commemorative flag from the military. Beverly Hornick read less

The staff was very and understanding of the stress and loss of a loved one feels, I appreciate the care... read moreThe staff was very and understanding of the stress and loss of a loved one feels, I appreciate the care that was shown read less

I have known Kristie for a long time . When I needed her help she was there and made things... read moreI have known Kristie for a long time . When I needed her help she was there and made things so simple. My aunt passed away and Cremation and Funeral services of Tidewater were there for our needs . read less

I have known Kristie for a long time . When I needed her help she was there and made things... read moreI have known Kristie for a long time . When I needed her help she was there and made things so simple. My aunt passed away and Cremation and Funeral services of Tidewater were there for our needs . read less

Cousin and I came in at the same time pre-pay for cremation serv used service-1998-2014

Experience

Ms. Christy Crews was absolutely wonderful for such an unexpected event in my life. She handled us with compassion and... read moreMs. Christy Crews was absolutely wonderful for such an unexpected event in my life. She handled us with compassion and such wonderful service. Before during and after the life changing event she still maintained contact with me offering more compassion and help if needed. This is such a wonderful family oriented business with kind hearts. I fully recommend Cremation and Funeral Services of Tidewater! read less

Christy is in an elite group of service providers. She did everything she said she would do with absolutely... read moreChristy is in an elite group of service providers. She did everything she said she would do with absolutely no hassles. She did not overpromise, and did not underdeliver. I would highly recommend her cremation services to any family. read less

MS. Christy Crews and her team was instrumental in their customer service that they provided to my wife and I... read moreMS. Christy Crews and her team was instrumental in their customer service that they provided to my wife and I during a time if grief due to the loss of our Son. She made us feel like family and was very compassionate with our needs. It was a huge emotional lift that she took off if our shoulders so we could make other arrangements for his service. I highly recommend Christy to take care of your Loved one, she will treat them and you as Family! read less

I'd just like to say that through a very difficult time, Christy Crews assisted me and my family gently and... read moreI'd just like to say that through a very difficult time, Christy Crews assisted me and my family gently and thoroughly. She guided us through the process with such compassion and understanding that we ended up with a service that both honored my sister and paid tribute to who she was. While it was respectful, it was also demonstrative of my sister's personality. Many thanks to Christy and the staff. read less

Ms. Crews assisted with the funeral of my grandmother. She was extremely professional, kind, compassionate and easy to work with.... read moreMs. Crews assisted with the funeral of my grandmother. She was extremely professional, kind, compassionate and easy to work with. I would recommend her to anyone. read less

Cristy Crews represented my mother in law in making her final arrangements. She helped me with every step of the... read moreCristy Crews represented my mother in law in making her final arrangements. She helped me with every step of the way and made it as easy as could for me. She was personable, understanding, and kind. I would recommend her for anyone who need cremation service. read less

Christy was professional friendly a wonderful asset from the first moment I met her until everything was done she still... read moreChristy was professional friendly a wonderful asset from the first moment I met her until everything was done she still calling to check on me she's wonderful read less

I recently lost my husband of 40 years after a prolonged illness. Christy Crews of Cremation & Funeral Services of... read moreI recently lost my husband of 40 years after a prolonged illness. Christy Crews of Cremation & Funeral Services of Tidewater did a wonderful job of helping me through this painful process. She made everything so easy. I am very grateful and could not have asked for more help. I strongly recommend this service. Beverly Hornick read less

Very good experience with very pleasant and helpful staff. I appreciated the clear description of the various fees available... read moreVery good experience with very pleasant and helpful staff. I appreciated the clear description of the various fees available for the many types of services they can provide, and I appreciated that there was no pressure to purchase the more expensive options. read less

Christy Crews made the whole process from beginning to end as painless as possible. The need to find a... read moreChristy Crews made the whole process from beginning to end as painless as possible. The need to find a funeral home was unexpected. When I searched online for cremation, Cremation & Funeral Services of Tidewater popped up. I chose them based on all their good reviews and they delivered. Professional, compassionate, respectful and affordable. read less

Unfortunately, our family has had to do business with Cremation & Funeral Services of Tidewater twice in 7 months. ... read moreUnfortunately, our family has had to do business with Cremation & Funeral Services of Tidewater twice in 7 months. Both times the experience was exactly what one would want in a time of deep sadness and grief--tremendous efficiency, honesty, empathy, knowledge, caring, and patience. Any other time I have had dealings with funeral homes, I've felt as if there was a huge mark-up, upsell, monopolistic practices, and quite frankly, taking advantage of people in their time of greatest need. That is not AT ALL what this company is like. They are upfront and open about their charges, and didn't have add-ons and upcharges. Because we needed to travel internationally with the cremains, they were clear in explaining the regulations and procedures to do so. They respected the religious beliefs and need for expedited service and helped us to get all of the paperwork sorted in a timely manner. I literally have not one negative thing to say about them. I am thrilled that Christy Crews has taken over for Eric Stewart after his retirement. Eric was so wonderful in November, so our standard and expectations were high this time, and Christy delivered perfectly. Thank you so much. You are angels. read less

The people at this facility were absolutely wonderful. They explained everything in a pleasently clear way and answered every question... read moreThe people at this facility were absolutely wonderful. They explained everything in a pleasently clear way and answered every question patiently. They made sure that we understood all of our options without the " hard sell ". I would recommend Tidewater Cremation Services to for a hassle free experience. read less

Cremation & Funeral Services was sensitive, courteous, thorough, and professional. I deeply appreciate Ms. Crew's assistance managing my husband's cremation... read moreCremation & Funeral Services was sensitive, courteous, thorough, and professional. I deeply appreciate Ms. Crew's assistance managing my husband's cremation and our family's needs during that time. read less

I can never put into words the care and understanding that Christy gave to me in the pasting of my... read moreI can never put into words the care and understanding that Christy gave to me in the pasting of my dear friend. Cremation & Funeral Services of Tidewater, Christy and Justin have gone beyond anything I good have ever expected. I'll aways be forever grateful to them. read less

The staff here were compassionate and patient during our time of grief. I have had to utilize thier services... read moreThe staff here were compassionate and patient during our time of grief. I have had to utilize thier services 2 times in 5 years. read less

Christy from Cremation & Funeral Services was absolutely wonderful to work with! My brother and I are both out... read moreChristy from Cremation & Funeral Services was absolutely wonderful to work with! My brother and I are both out of state so her extra guidance and assistance really helped us through a difficult time! I highly recommend these providers!
Leigh read less

Since Covid we did not meet in person but felt completely satisfied Due to Covid-didn't meet in person but... read moreSince Covid we did not meet in person but felt completely satisfied Due to Covid-didn't meet in person but on phone. All questions were answered Wonderful service to this point-very appreciative read less

Very professional

If you need cremation or funeral services, this place is the place to go for your loved one. I was... read moreIf you need cremation or funeral services, this place is the place to go for your loved one. I was very pleased with the services. Mrs. Christy was my lifesaver; as she was very professional, understanding, and made the process very easy for me. The day that my loved one passed, I was able to start the process immediately. In less then a week, I was able to receive my loved one in a beautiful Urn. Mrs. Christy was very comforting and showed sympathy. If you need services, don't hesitate to use their services. You will not be disappointed. Also, the prices are VERY reasonable compared to most other places. Thank you Mrs. Christy! My family and I are very grateful for your services. read less

Ease simplicity and removing stress from my children

This funeral service is wonderful. The people are compassionate and understanding. Christy Crews was wonderful and extremely helpful. I cannot... read moreThis funeral service is wonderful. The people are compassionate and understanding. Christy Crews was wonderful and extremely helpful. I cannot say enough wonderful things about them. I highly recommend them for your funeral needs. read less

Christy could not have been more kind & professional. At a difficult time she made this process smooth. Thank you!

Knowledge courtesy and professionalism of key staff.

Making ones dying and burial arrangements is a sobering experience. The representative put us at ease immediately and invited us... read moreMaking ones dying and burial arrangements is a sobering experience. The representative put us at ease immediately and invited us to go over our information we went over these figures and other questions we had met him a second time. He explained all questions we had for him. A fine representative of the company! read less

Excellent service

Personality and price.

During our family's time of darkness, Eric was a beam of light that illuminated a path of hope. Highly recommend.

Eric was the director for our family members service. Everything was impeccable and I highly recommend him.

Eric Stewart handled my family members cremation. He was a pleasure to deal with during this difficult time for me... read moreEric Stewart handled my family members cremation. He was a pleasure to deal with during this difficult time for me and my family. Thank you again, Eric. read less

When my grandmother died in April my family used Cremation & Funeral Services of Tidewater to handle her cremation service.... read moreWhen my grandmother died in April my family used Cremation & Funeral Services of Tidewater to handle her cremation service. The experience could not have been more personal and professional. read less

The time and concern of person helping me

Very efficient services and wonderful staff. Friendly and caring in your time of need. Thanks for such an amazing... read moreVery efficient services and wonderful staff. Friendly and caring in your time of need. Thanks for such an amazing job with my grandp . read less